Warning Letter noting failure to retain records for required time due to computer system crash.
Warning Letter noting failure to retain records for required time due to computer system crash.
Warning Letter citing failure to validate software, failure to document and validate revisions, and failure to determine root cause for failure to validate software.
Warning Letter requesting plans for user training, procedures, and metrics to address the cause of reporting issues.
Warning Letter noting CAPA failure involving software defects.
Warning Letter noting CAPA failure involving software as the root cause.
Warning Letter citing unacceptable use of software with programming defects.
Warning Letter citation containing multiple examples of testing and documentation deficiencies.
Warning Letter citing failure to validate critical system feature.
Warning Letter listing multiple issues regarding data integrity and system access.
Warning letter with multiple examples of data integrity and data retention issues regarding the use of clinical electronic case report forms.